FAQ & guides

When you have a question, we have an answer. Dive into our huge library of FAQ’s and guides right here.

• Latest updates and features
• Going live with an influencer
• Anti-Spam guide
• Background music during live shopping
• How to cancel your Sprii subscription
• How do I AirPrint product signs from Iphone?
• How to print multiple orders on one paper
• Using Instagram stories with Sprii
• Why do I have a "person protected by privacy settings" on the reservation list?
• How to edit variants
• How to add a page if not listed
• How to refund payments
• How to share access to Sprii
• How to fix "Your token is invalid" error message
• Chat moderation
• Troubleshoot connecting to Facebook Messenger
• Troubleshoot connecting to Instagram DM
• Content Creator account setup
• Connect a campaign across multiple owned accounts
• Problems watching your live preview in the Control centre?
• Import Product information from Shopify using metafields
• Unlist Shopify products