Connecting campaigns across multiple accounts allows you to reach a bigger audience by going live on multiple destinations simultaneously from one master campaign.
Last updated: May 2025
Applies to: All subscriptions
Category: FAQ & Guides
Table of contents
Extend your campaign to the other account
The new possibilities and its limitations
How to know where orders are coming from
Important to note
- The Missing Attribute feature will not work on the child campaign.
- The live reminder is page-specific. Consequently, sign-ups on the sub-page will be to the sub-page if the plugin has been set up.
Extend your campaign to the other account
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Create your campaign:
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Set up your live sale campaign as you normally would.
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For more details, refer to the Live Shopping Campaign Guide.
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Connect the campaign:
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Once the campaign is ready, you need to link it to the other page so that orders and comments can be collected from their comment feed.
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Watch the video below or follow the steps to connect the campaign.
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Steps to connect the campaign:
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Click the three dots under Actions.
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Scroll down to the option Connect to…
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Select the page you want to connect the campaign to.
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Press Connect Campaign(s) to finalize the connection.
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How it works:
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The other account will now have a Sub-campaign linked to your master-campaign.
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All orders and questions will be collected under the master-campaign.
The Streaming tab
Once your accounts are connected, you can go live on the connected pages by selecting them in the streaming tab. You will see the new possible live destinations under those you are used to.
You can control all aspects of the live show from the control-centre. Here, you can also see where the comments are coming from and respond to questions from all accounts – all from the master campaign to keep it simple.
The new possibilities and its limitations
As mentioned, the connected account will see the campaign as a sub-campaign. This setup ensures that sales from both accounts follow the same parameters, such as timing, products, competitions, and general settings.
These parameters will be 'locked' for the sub-campaign to prevent errors and confusion and will only be accessible through the master campaign. However, replies can still be managed in the sub-campaign, allowing for customized responses based on the account sending them.
How to know where orders are coming from
All orders from both accounts will appear in the master campaign. It’s easy to identify where each order is coming from, as orders made through the sub-campaign will be clearly labelled with the subpage’s name. See the reference image below.
Connect to vs Collaborations
- 'Connect To' is for linking to another account owned by the same person or firm.
- 'Collaboration' is for partnering with an account you do not own, such as working with an influencer.
For more information on collaborations, refer to this guide: https://help.sprii.io/going-live-with-an-influencer