1. FAQ & guides

How to add a page if not listed

If you are the admin/editor of a Facebook page but do not see the page listed in Sprii, then the authorization made during login may have to be updated.

To get the page to show up in Sprii you can first try this quick fix:

Step 1 

Go to your user settings. You can find it by navigating to your profile picture in the top right corner when logged in to Sprii, and then going to settings.

First try to visit the 'Accounts' tab, where all the pages you're admin for will show.

If the missing page is listed below it will be greyed out next to the connected pages, and then you just click 

If not continue below...

 

Step 1

Visit business integration settings on Facebook here:

https://www.facebook.com/settings?tab=business_tools&ref=settings

Step 2

Delete "ELISA by Easy Live Sales" (Will be reconnected again) 

Step 3 

In the next screen, select "Remove" without deleting old posts.

Step 4

Press done

Step 5

Visit https://app.elisa.io/ and log out via the dropdown in top right corner:

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Step 6

Click "Sign in with Facebook" 

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Step 7

Click "Continue as (your name)"

Step 8

Click continue

Step 9

Go to "settings"

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Click Facebook pages

Click link to page by the new page

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You have now authorized and added the new page