E-commerce: How to integrate and use with Sprii
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      Set up Shopify integration

      Do you run a Shopify store? Here's you A-Z guide on how to integrate with and use Sprii.

      Last updated: December 2023
      Applies to: Shopify users
      Category: Connect your tools: E-commerce

      💡 Top takeaways

      Learn how to connect your Shopify store with Sprii in a few clicks and create live shopping events and image posts. This article covers everything you need to know to get started with live shopping on Shopify.

      Table of contents

      Integrate your Shopify store with Sprii

      Set up and adjust variants after synchronizing

      Set up campaigns in Sprii with your Shopify integration

      Sync and add products to the campaign

      How to sell draft products

      Order list status

       

      Important to note

      • It's important that you understand the distinction between the two checkout types Draft order and Shopping cart. Learn more here.
      • When you're using the regular cart (not draft order), make sure the products are active in Shopify.
      • Product bundles are not supported.
      • If you want different prices on different variants of the same product, reach out to Sprii's support team to activate this feature.

      Integrate your Shopify store with Sprii

      Step 1

      Navigate to Page settings and click on E-commerce integration in the navigation bar. Click on Shopify.

      Step 2

      Activate and fill in your Shopify URL: yourdomain.myshopify.com.

      If you know how to find your domain, simply insert it and go directly to step 3. If not, this is how to identify your Shopify domain:

      Shopify (1)

      Go into your Shopify account and click Settings in the bottom left corner. Now, you can see your Shopify URL just below your store's name. Copy the URL and insert in Sprii.

      Step 3

      Click Install App.

      Step 4

      Click Continue setup.

      Step 5

      You will be redirected to your Shopify store. Simply click Install app to proceed.

      Step 6

      You will be redirected to Sprii. 

      Press the Start full product import button in order to sync all your Shopify products to Sprii. It may take 1-2 minutes before the import is finished.

      Step 7

      Now, you have to decide what type of checkout you want to use. There are 2 options, Shopping cart and Draft order.

      Shopping cart

      		 Draft order

      The shopping cart is the most frequently used feature on Shopify. It functions like an open basket for customers browsing your website, but it is restricted to the prices listed on your site. This is the most straightforward and popular way to use Shopify through Sprii.

      Special discounts can be provided exclusively through codes in direct message (DM) with a link to the checkout.

      If you want to set custom prices for live shows only and not on the website, you can use draft orders. However, it's important to note that draft orders have some limitations. Customers won't be able to delete products from their basket or add new products. Also, free shipping rules may be determined based on the standard product prices and may not take into account any possible discounted prices offered in draft orders. This can be an issue when integrating 3rd party shipping services to Shopify.

       

      Important to note

      Please ensure that you review your shipping rules for draft orders in Shopify, as the limits on free shipping may be determined based on the standard product prices and may not take into account any possible discounted prices offered in draft orders.


      Step 8

      Click activate and save and you're all set!

      Set up and adjust variants after synchronizing

      Once products start synchronizing with Sprii their variants will be named as on your website. And the variant search word will be the same as the variant name.

      It is recommended to ensure simple variant codes. This only has to be done once in the beginning and then again if new variants are introduced.

      Read all about it here:

      https://help.sprii.io/how-to-edit-variants

      Set up campaigns with your Shopify integration

      Campaign products

      It is very simple to work with Shopify products in Sprii. You simply click "Add" under products and then choose products from the catalog. Here you can search for the product name, SKU number, or Shopify tags. When you've found all your products click "Add products". 

      Sprii will automatically synchronize your products so that your stock and price will be up to date. 

      How to sell draft products

      Important to note

      When choosing the Draft order checkout, your customers are sent to a locked cart. They can't add or remove items directly on your website, they can only remove a product by using the button in the reservation message they got initially on Facebook Messenger or Instagram DMs.

      Also, free shipping rules may be determined based on the standard product prices and may not take into account any possible discounted prices offered in draft orders. This can be an issue when integrating 3rd party shipping services to Shopify.

      Step 1 

      Go to your page settings, go to E-commerce integration, and click on Shopify. Change the checkout type to Draft Order.

      Step 2

      Now, you can sell draft products during your live shopping event. 

      This is useful when you want to reserve all stock for your live shopping audience. Also, it's useful for hidden giveaways on your website, where your viewers have to guess a word or number in your live show to win.

      Now, you're also able to change your product prices directly in Sprii. This allows you to offer special discounts to your live shopping audience only.

      How to change the prices directly in Sprii

      Open the product in your campaign in Sprii. Click on the two circled arrows next to the price to stop the sync between Sprii and your webshop. Enter the new price and keep the original price in Pre-price. This discount is now only available to those shopping from your Sprii campaign. 

      Step 3

      Done! You can go on a add products to your campaign as per usual.

      Order list status 

      When you have integrated your Shopify with Sprii you can now track all the orders coming through Sprii. 

      This is very helpful to track how you are doing, read on to understand the different order statuses.

      Order stages: 

      New:

      Here the customer has not taken any action other than making a reservation. They have not clicked the link in their private messages that takes them to the checkout.

      New (With order no.):

      Here the customer has opened the link in Messenger but never paid. 

      Completed:

      Here the customer has paid on your website and the order is ready to be shipped. 

      Waitlist: When orders are trackable, managing the waitlist becomes easier. If you have the time, you can clear the basket for customers who haven't paid within a certain timeframe. The waitlist will then automatically send messages to customers in the queue. (We hope to automate this process in the future.)