Thanks to Sprii's waitlist, viewers can get in line to sold-out products. Sprii sends an automated message when the product is back in stock.
Last updated: March 2024
Applies to: All Sprii users
Category: Automate your setup
💡 Top takeaways
Do you also find it frustrating when your customers try to order a sold-out product during your live event? Read on to learn how to set up and use our automatic waitlist to offer sold-out products to your customers when they're back in stock. Without. lifting. a. finger.
Table of contents
What is the waitlist feature?
The waitlist keeps an eye out for viewers, who attempted to order a product that was already sold out. If the product becomes available later (because another viewer didn't finish the purchase), the product is offered to the first person on the waitlist via an automated direct message.
The waitlist allows you to give viewers a nice surprise and sell more at the same time.
How to set up the waitlist
Set up the automatic waitlist in 30 seconds by following these three steps.
Go to the page settings in Sprii and go to Plugins in the left-hand navigation. Click on the Waitlist card in the overview.-png.png?width=688&height=433&name=TEMPLATE%20-%20800%20px%20wide%20(1)-png.png)
Step 2
Activate the plugin and fill out all empty text fields. You can use our predefined templates as shown in the video below or you can get creative and write on-brand messages.
Step 3
Click Save and close the window. The waitlist feature is now active for all upcoming campaigns and will efficiently handle products and customers on the waitlist automatically.
How to use the waitlist
The beauty of the waitlist feature is its automatic functionality, meaning you won't have to lift a finger to manage it.
However, if you wish to view the waitlist or remove a customer, you can easily access the waitlist in the campaign dashboard.
Important note
Once the reservation deadline has been reached the automated waitlist will stop. If deadline settings are adjusted the waitlist can be reactivated by sending one new message to a person on the waitlist. This will trigger automation and all waiting persons will be notified.